{"id":2586,"date":"2025-07-29T13:44:06","date_gmt":"2025-07-29T13:44:06","guid":{"rendered":"https:\/\/elohh.com\/privacy-policy\/"},"modified":"2026-05-05T20:32:35","modified_gmt":"2026-05-05T20:32:35","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/elohh.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p>My store operates this store and this website, including all information, content, features, tools, products, and related services, in order to provide you, as a customer, with a personalized shopping experience (hereinafter the \u201cServices\u201d), which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or communicate with us in any other way. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described in this Privacy Policy.<\/p>\n\n<p><strong>The personal information we collect and process<\/strong><\/p>\n\n<p>When we use the term \u201cpersonal information,\u201d we are referring to information that identifies you or that can reasonably be linked to you or another individual. Personal information does not include information that is collected anonymously or made non-identifiable, such that it cannot be used to identify you or reasonably linked to you.  <\/p>\n\n<p>Financial information, including credit card numbers, debit card numbers, and bank account numbers; payment card information; bank account information; transaction details; payment method; payment confirmation; and other payment details.<br\/>Account information, including your username, password, security questions, preferences, and settings.<br\/>Transaction information, including items you view, add to your cart, add to your wish list, purchase, return, exchange, or cancel, as well as your past transactions.<br\/>Your communications with us, including the information you provide in those communications, such as when you submit an inquiry to customer service.<br\/>Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers. Usage information, including information about your interaction with the Services, such as how and when you access or interact with the Services.<\/p>\n\n<p>Sources of Personal Information<br\/>We may collect personal information from the following sources:<br\/>Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;<br\/>Automatically through the Services, including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;<br\/><br\/><\/p>\n\n<p>How We Use Your Personal Information<br\/>Depending on how you interact with us or which Services you use,<br\/>we may use your personal information for the following purposes:<br\/><strong>Provide, customize, and improve the Services. <\/strong>We use your personal information to provide you with the Services, including to fulfill our contract with you, process your payments, fulfill your orders, remember your preferences and the items you\u2019re interested in, send you account-related notifications, process purchases, returns, exchanges, or other transactions; to create, maintain, and otherwise manage your account; to arrange shipments; to facilitate any returns and exchanges; to allow you to post reviews; and to create a personalized shopping experience, for example by recommending products related to your purchases. This may include using your personal information to tailor and improve the Services in a more relevant way.  <strong>Marketing and advertising. <\/strong>We use your personal information for marketing and promotional purposes, such as to send you marketing, advertising, and promotional communications via email, text message, or regular mail, and to show you online ads for products or services on the Services or on other websites, including based on items you have previously purchased or added to your cart, as well as your other activities on the Services.<\/p>\n\n<p><strong>Security and Fraud Prevention. <\/strong><br\/>We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or take action against fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for keeping your account credentials confidential. We strongly recommend that you do not share your username, password, or any other login credentials with anyone.  <br\/><br\/><strong>To communicate with you. <\/strong><br\/>We use your personal information to provide customer service, respond to your inquiries, offer you effective services, and maintain our business relationship with you.<\/p>\n\n<p><strong>Legal reasons <\/strong><br\/>We use your personal information to comply with applicable laws or to respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery proceedings, potential or ongoing litigation, or other legal proceedings, as well as to enforce our terms or policies, or to investigate potential violations thereof.<\/p>\n\n<p><strong>Comment nous divulguons les informations personnelles<\/strong><br\/>Dans certaines circonstances, nous pouvons divulguer vos informations personnelles \u00e0 des<br\/>tiers pour des raisons l\u00e9gitimes, conform\u00e9ment \u00e0 la pr\u00e9sente Politique de confidentialit\u00e9. Ces circonstances peuvent inclure :<br\/>Avec Elohh, des prestataires et autres tiers qui fournissent des services en notre nom (par exemple gestion informatique, traitement des paiements, analyses de donn\u00e9es, service \u00e0 la client\u00e8le, stockage cloud, traitement et exp\u00e9dition).<br\/>Avec des partenaires commerciaux et marketing afin de vous fournir des services de marketing et de vous adresser des publicit\u00e9s. Par exemple, nous utilisons Shopify pour prendre en charge la publicit\u00e9 personnalis\u00e9e via des services tiers, en fonction de votre activit\u00e9 en ligne aupr\u00e8s de diff\u00e9rents marchands et sites web. Nos partenaires commerciaux et marketing utilisent vos informations conform\u00e9ment \u00e0 leurs propres avis de confidentialit\u00e9. En fonction de votre lieu de r\u00e9sidence, vous pouvez avoir le droit de nous demander de ne pas partager d\u2019informations vous concernant dans le but de vous montrer des publicit\u00e9s et des contenus marketing cibl\u00e9s, bas\u00e9s sur votre activit\u00e9 en ligne aupr\u00e8s de diff\u00e9rents marchands et sites web.<br\/>Lorsque vous nous donnez instruction, nous adressons une demande ou consentez par tout autre moyen \u00e0 la divulgation de certaines informations \u00e0 des tiers, par exemple pour vous exp\u00e9dier des produits ou via votre utilisation de widgets de r\u00e9seaux sociaux ou d\u2019int\u00e9grations de connexion. Avec nos affili\u00e9s ou plus g\u00e9n\u00e9ralement au sein de notre groupe de soci\u00e9t\u00e9s.     <\/p>\n\n<p>In connection with a business transaction such as a merger or bankruptcy filing; to comply with any applicable legal obligations (including in response to subpoenas, search warrants, or similar requests); to enforce applicable terms of service or policies; and to protect or defend the Services, our rights, and the rights of our users or third parties.<\/p>\n\n<p>Relationship with Elohh<br\/>The Services are provided by Elohh, which collects and processes personal information<br\/>regarding your access to and use of the Services in order to provide and improve them. The information you submit to the Services will be transmitted and shared with Elohh, as well as with third parties who may be located in countries other than the one where you reside, in order to provide and improve the Services. In addition, to protect, develop, and improve our business, we use certain enhanced features of Elohh that incorporate data and information from your interactions with our Store, as well as with other merchants and Elohh. To provide these enhanced features, Elohh may use personal information collected from your interactions with our Store, with other merchants, and with Elohh. In these circumstances, Elohh is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about Elohh\u2019s use of your personal information and the rights you have, please review the Elohh Privacy Policy. Depending on where you live, you may exercise certain rights regarding your personal information.      <\/p>\n\n<p>Third-Party Websites and Links<br\/>The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or that we do not control, we recommend that you review their privacy and security policies as well as their other terms and conditions of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on these sites. Information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be visible to other users of the Services and\/or to users of those third-party platforms without restriction on its use by us or by a third party. The fact that we include these links does not in itself imply any endorsement of the content of these platforms, nor of their owners or operators, unless otherwise indicated on the Services.    <\/p>\n\n<p>Children\u2019s Data<br\/>The Services are not intended for use by children, and we do not knowingly collect any personal information from children who have not reached the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact information provided below to request its deletion. As of the effective date of this Privacy Policy, we are not aware that we \u201cshare\u201d or \u201csell\u201d (as those terms are defined under applicable law) personal information regarding individuals under the age of 16.  <\/p>\n\n<p>Security and Retention of Your Information<br\/>Please note that no security measure is perfect or foolproof, and we cannot<br\/>guarantee \u201cperfect security.\u201d Additionally, any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us. The retention period for your personal information depends on various factors, such as the need to retain this information to manage your account, provide you with services, comply with our legal obligations, resolve disputes, or enforce any other applicable contract or policy.   <\/p>\n\n<p><strong>Your rights and choices<\/strong><br\/>Depending on where you live, you may have some or all of the<br\/>rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may refuse your request as permitted by law. <\/p>\n\n<p><strong>Right of access\/right to information. <\/strong><br\/>You may have the right to request access to the personal information we hold about you.<br\/><br\/><strong>Right to erasure. <\/strong><br\/>You may have the right to request the deletion of the personal information we hold about you.<\/p>\n\n<p><strong>Right to rectification.  <\/strong><br\/>You may have the right to request the correction of inaccurate personal information we hold about you.<br\/><br\/><strong>Right to portability.  <\/strong><br\/>You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and with certain exceptions.<br\/><br\/><strong>Managing communication preferences.  <\/strong><br\/>We may send you promotional emails. You can choose to stop receiving them at any time by using the unsubscribe option included in our emails. If you unsubscribe, we may still send you non-promotional emails, for example regarding your account or orders you have placed.    <br\/><br\/><strong>If you reside in the United Kingdom or the European Economic Area, <\/strong>and subject<br\/>to the exceptions and limitations provided by local legislation, you may exercise the<br\/>following rights in addition to the rights listed above:<br\/><strong>Objection to processing and restriction of processing: <\/strong>You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.<br\/><strong>Withdrawal of consent: <\/strong>When we rely on your consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, the lawfulness of the processing based on your consent before its withdrawal will not be affected..<br\/>We will not penalize you for exercising any of these rights. We may need to verify your identity before we can process your requests, within the limits provided or permitted by applicable law. In accordance with applicable law, you may designate an authorized agent to request to exercise your rights on your behalf. Before accepting such a request from an agent, we will require the agent to provide proof of the authorization you have given them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request within the timeframes provided by applicable law.     <\/p>\n\n<p><strong>Complaints<\/strong><br\/>If you wish to file a complaint regarding our processing of your personal information, please contact us at the contact details provided below. Depending on where you live, you may have the right to challenge our decision by contacting us at the contact details provided below, or by filing a complaint with the relevant data protection authority in your region. For the EEA, you can find a list of the supervisory authorities responsible for data protection here.  <\/p>\n\n<p><strong>International transfers<\/strong><br\/>Please note that we may transfer, store, and process your personal information<br\/>outside the country in which you reside. If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission&#8217;s standard contractual clauses, or where applicable any equivalent contract issued by the relevant UK authority, unless the data transfer is made to a country recognized as offering an adequate level of protection. <\/p>\n\n<p><strong>Changes to this Privacy Policy<\/strong><br\/>We may update this Privacy Policy at any time, notably to<br\/>reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the &#8220;Last updated&#8221; date, and provide notice in accordance with applicable law. <\/p>\n\n<p><strong>Contact:<\/strong><br\/>If you have any questions about our privacy practices or if you wish to exercise any of the rights available to you, please send us an email at contact@elohh.com; for the purposes of applicable data protection legislation, we are the controller of your personal information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>My store operates this store and this website, including all information, content, features, tools, products, and related services, in order to provide you, as a customer, with a personalized shopping<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2586","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/elohh.com\/en\/wp-json\/wp\/v2\/pages\/2586","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elohh.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elohh.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elohh.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elohh.com\/en\/wp-json\/wp\/v2\/comments?post=2586"}],"version-history":[{"count":1,"href":"https:\/\/elohh.com\/en\/wp-json\/wp\/v2\/pages\/2586\/revisions"}],"predecessor-version":[{"id":2587,"href":"https:\/\/elohh.com\/en\/wp-json\/wp\/v2\/pages\/2586\/revisions\/2587"}],"wp:attachment":[{"href":"https:\/\/elohh.com\/en\/wp-json\/wp\/v2\/media?parent=2586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}